Use TeamViewer to support your family's PC remotely

www.teamviewer.com

Want to easily and quickly help your family sort out a PC issue without going around to their house?
With TeamViewer you can establish connections to any computer over the Internet, even through routers and  firewalls.

It takes only a couple of minutes to install at your end and even less at the remote end - in fact you just ask the person needing help to download and run an exe and read out an ID number to you.
Here is a one page poster telling you what you need to do...

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